1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other man’s opinions. Never tell a man he is wrong.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying, “yes, yes” immediately.
6. Get the other do a great deal of talking.
7. Let the other man feel that the idea is his.
8. Try honestly to see things from the other person’s point of view.
9. Be sympathetic with the other person’s point of view.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.
Courtesy: “How to Win Friends and Influence People” by Dale Carnegie
2. Show respect for the other man’s opinions. Never tell a man he is wrong.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying, “yes, yes” immediately.
6. Get the other do a great deal of talking.
7. Let the other man feel that the idea is his.
8. Try honestly to see things from the other person’s point of view.
9. Be sympathetic with the other person’s point of view.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.
Courtesy: “How to Win Friends and Influence People” by Dale Carnegie
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